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Store FAQ

Ordering

  •  Is it safe to shop on your site?
  •  Can I change or cancel my order after it's submitted?
  •  What forms of payment do you accept?
  •  How do I purchase a gift certificate?
  •  Do you offer wholesale pricing?

 

Other

  •  How do I subscribe/unsubscribe from your newsletter?

 

 

Ordering

Is it safe to shop on your site?

The information for all orders placed on our site is encrypted using SSL technology, so your transactions are completely protected. With SSL, the information sent via the Internet will arrive encrypted to our SSL-enabled browser. Most browsers today are equipped with SSL. To be sure your connection is secure when filling out the order form, simply check for the padlock icon in the bottom border of your browser window when viewing the order form itself. The icon should be visible and show the lock in the locked position.

For information on protection of your privacy, please read our privacy policy. Top of page

 

Can I change or cancel my order once it's submitted?

Cancel an Order: Please call us at 888-719-4698 or email us as soon as possible since your order may be processed immediately upon receiving. Once your order is shipped, we can not cancel your order and you will have to go with the return process. If you decide to cancel, keep in mind that we will refund you the cost of your order less that published shipping charge (which can be greater than our flat rate charge). We are available Monday-Friday 9am-5pm CST.

Add or Modify an Order: Sorry, but we can't add or modify quantities in your order once you submit it since we do not have access to your payment information. If you want to add anything to your order, you'll need to place another order. You'll need to contact us IMMEDIATELY to waive any shipping charges if we are able to ship both orders together. Otherwise, we won't be able to waive the shipping.

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What forms of payment do you accept?

We accept MasterCard, Visa, American Express, and Discover. Debit cards are accepted.  We do not accept cash, checks or money orders at this time. Top of page



How do I purchase a gift certificate?

Gift certificates are available by clicking here. You can purchase a gift certificate in the amount ranging from $10-$500. Gift certificates are redeemable at the nextzett Online Shop only and can not be exchanged for cash. Top of page

Do you offer wholesale pricing?

We only offer wholesale pricing to valid businesses that are automotive related. Valid businesses must provide proof of business including a business license, resell certificate and Tax ID number. For more information, please contact usTop of page

 

Other

 

How do I subscribe/unsubscribe from your newsletter?

You can subscribe by using the mailing list application at the bottom of this page. You can also opt-in to our email list when you place your order.  Please note that we will never share or sell your email address or personal information to any other company or organization. It is strictly used for internal purposes. Alternatively, you can always opt-out of receiving our newsletter by unsubscribing using the link at the bottom of the newsletter or by contacting us. For more information, please visit our Privacy Policy and Terms of Service pages. Top of page



Need help? We're available M-F 9am-5pm CST at888-719-4698 - Email Us
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